1. Service Delivery Aspect
1. Enthusiasm in performing duties.
3. Consistency in patrolling around the building.
4. Facilitating staff and personnel.
5. Reliability and credibility of the security guards.
6. Providing services for reporting lost items.
7. Requesting assistance from the security office.
8. Providing assistance for organizing various activities.
2. Security & Safety Aspect
1. Confidence in the security system.
2. Adequacy of guard manpower.
3. Caring for the safety of all types of vehicles.
4. Controlling and preventing loss/theft of all types of vehicles.
3. Traffic Management Aspect
1. Traffic management at the college entrances and exits.
2. Parking management for all types of vehicles around all buildings and the cafeteria.